通管家PipeButler

Drain Unblocking Service

Call-out assessment and unblocking for toilets, sinks, floor drains and manholes

Slow drainage, standing water or back-flow may indicate a blockage. PipeButler can inspect toilets, basins, kitchen sinks, bathroom floor drains, building manholes and street gullies, then select manual tools or hydro-jetting according to the blockage, pipe condition and accessible scope.

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Design illustration of an electric drain auger used on a Hong Kong bathroom floor drain

When You Need This Service

  • Toilet water rises, drains slowly or smells after flushing
  • Basin or kitchen sink drains slowly or is fully blocked
  • Bathroom floor drain pools water / clogged with hair
  • Grease build-up and odour in the kitchen sink
  • Building manhole or street gully backing up
  • Drain cleaner poured in repeatedly with no result

What's Included

  • On-site inspection to locate and diagnose the blockage
  • Manual augering where suitable for the blockage
  • High-pressure hydro-jetting where suitable for grease and silt
  • Optional CCTV pipe inspection to pinpoint the fault
  • Post-service test of the observed drainage condition
  • Clean-up of the work area afterwards

What We Service

  • Toilets
  • Squat toilets
  • Wash basins
  • Kitchen sinks
  • Bathroom floor drains
  • Manholes
  • Building drains
  • Street gullies

How It Works

A clear process from enquiry and assessment to an agreed scope of work

  1. 1

    Call / WhatsApp Us

    Tell us the drain problem and district and ask about available timing.

  2. 2

    Confirm the Call-Out

    Confirm timing based on the district and schedule, then inspect the blockage or odour issue.

  3. 3

    Assess the Work Required

    Explain the proposed approach, scope and price before agreed work begins.

  4. 4

    Carry Out the Agreed Work

    Use suitable tools for the site conditions and agreed scope of work.

  5. 5

    Test and Explain the Result

    After the agreed work, test drainage and explain the observed result and any next steps.

Frequently Asked Questions

How long does drain unblocking take?
Timing depends on the location and severity of the blockage, pipe condition and site access. After inspection, we explain the proposed work and a time estimate.
Can I just use drain cleaner myself?
Strong acidic or alkaline products can cause burns and may react with other cleaners; effectiveness and pipe impact depend on the product and pipe material. Do not mix products, ventilate the area and tell the service provider what was used.
Will it just block again soon?
Recurrence depends on factors such as pipe age, gradient, shared pipework, foreign objects and daily use. We explain what was observed and possible maintenance steps, but do not guarantee that a blockage will not recur.

Related Services

Odor Removal

Inspect common odour sources such as drains, traps and joints

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Drain Disinfection Treatment

Drain-area cleaning treatment based on site scope and product directions

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Drain Pest Treatment

Inspect pest signs and accessible entry points around drains

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Pipe Cleaning

Clean accessible pipework and fixture build-up such as grease and scale

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Desilting

Assess and remove accessible silt and sludge from grease traps and manholes

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Renovation & Install

Remove, install and upgrade toilets, basins, sinks and pipework

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Need to Arrange a Call-Out?

Call or WhatsApp with the problem and district, and we will confirm available timing.

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